Let’s Talk About It: “Crazy” and “Insane”

Creating inclusive workplaces starts with everyday language. The way we speak—about ourselves, our schedules, our stress—has the power to build connection or unintentionally create harm.

One common habit that often goes unchecked? That I still struggle with is using words like “crazy,” “insane,” or “psycho” to describe work or situations. They’ve become filler words; shorthand for “busy,” “difficult,” or “unexpected”, but the impact runs deeper than we may realize.

Let’s unpack why these words are problematic, words to add more to what you are sharing than a filler word, and how making mindful swaps helps build a more respectful, inclusive environment for everyone.

Why This Language Can Be Harmful

When we casually use terms like “crazy” or “insane,” we equate mental health conditions with something chaotic, dangerous, or out of control. This reinforces stigma around real diagnoses like bipolar disorder, schizophrenia, anxiety, or OCD—conditions that many people in our workplaces live with and manage every day.

If someone on your team is struggling with their mental health, hearing these words used casually or negatively can make them feel less safe to speak up. It signals that mental health isn’t a welcomed or respected topic—which can keep people from accessing support they need.

We all say things without thinking. But language is one of the simplest, most powerful tools we have to make people feel seen. Swapping out stigmatizing language for more thoughtful terms shows care, awareness, and leadership.

Say This Instead

You don’t need to sacrifice expression or honesty; just get more intentional. Here are some common phrases, with respectful alternatives that still pack a punch:

Instead of…

Try saying…

“My schedule is crazy this week.”

“My schedule is really full right now.” or “This week is packed.”

“That meeting was insane.”

“That meeting was intense.” or “That was a lot to take in.”

“They’re being psycho about deadlines.”

“They’re being really strict about deadlines.” or “There’s a lot of pressure around timelines.”

“This project is driving me nuts.”

“This project is overwhelming.” or “I’m feeling really stressed about this.”

“Everything’s just madness right now.”

“Things feel really fast-paced right now.” or “There’s a lot going on.”

These swaps still communicate urgency, frustration, or emotion—but without stigmatizing mental health or alienating those who are managing it.

How This Builds Inclusion

Inclusive language opens the door for open dialogue. When we speak with care, we normalize talking about stress, burnout, and real mental health needs—without fear of judgment or mockery.

Using inclusive language doesn’t mean being overly cautious—it means creating a culture where everyone feels respected. When we drop words that carry baggage, we’re telling our teams: Your experience matters here.

Whether you’re a peer, a supervisor, or someone early in your career, mindful language shows emotional intelligence. It’s a sign that you understand how your words affect others—and that’s leadership in action.

Small Shifts, Big Impact

Changing how we speak doesn’t mean policing every word. It means noticing our habits, getting curious, and doing better when we know better. And when you make space for more inclusive language? You’re also making space for people to bring their full selves (or as much as they'd like) to work—without fear, shame, or silence.

If your workplace is ready to go deeper, Awesomely Authentic offers trainings and workshops on inclusive communication, psychological safety, and mental health awareness in professional settings.

Reach out today to start building a culture that doesn’t just talk about inclusion—it lives it.

www.awesomelyauthentic.com

Empower yourself and make thoughtful choices.